Speech Analyst
- Hiring Organisation
- Saga Insurance
- Location
- Folkestone, Kent, South East, United Kingdom
- Employment Type
- Permanent
- Salary
- £30,000
Saga Group in this dynamic and varied role. Working in a direct team of 3 you will be supporting our Insurance contact centre with insight, trends and analysis. This will help provide support and new opportunities in strategic programmes across our Insurance business. We work in a hybrid … maintenance of categories to support analysis or tracking. Turning large data sets into actionable insight. Creation of dashboards and insight packs where appropriate. Governance and controls in relation to the speech platform. Peer to peer supporting and mentoring The Ideal Candidate Whilst experience working ...