QA Insights Specialist - Principal Coordinator
- Hiring Organisation
- 17918
- Location
- Loughborough, Leicestershire, United Kingdom
Business, with a focus on complex, mid to high risk workstreams, requiring good judgement skills. Providing assurance and actionable insight through accuracy and proactive identification of Great customer outcomes, process adherence/execution Non process adherence/execution Training and knowledge gaps Error trends … stakeholders to refine and optimise insights Root cause analysis to identify patterns, blockers, emerging trends and the why beyond the what Performing post insight impact reviews Maintaining a record of business impact and continuous improvement Support quick win and value add initiatives Appeals: Support QA Leadership in managing Appeal ...