Senior Customer Service Analyst
Maidenhead, Berkshire, England, United Kingdom
Techtronic Industries - Europe HQ
on KPI analysis related to order-to-cash flow, on-time shipment, and delivery performance, ensuring that Customer Service insights contribute to improved supply chain outcomes. Provide actionable insights to leadership to enhance productivity, efficiency, and customer satisfaction. Process Management & Improvement Document, review, and optimize customer service operations and order management procedures. Partner with Supply Chain … portals. Advanced technical skills in SAP, Microsoft Office (Excel, PowerPoint), Visio, and project management tools. Strong analytical capabilities with a proven track record of translating data into actionable insights and influencing strategic decisions. Effective communicator with excellent stakeholder engagement and training delivery skills. Proactive and solution-focused, thriving in fast-paced, multicultural environments. Open to travel More ❯
Employment Type: Temporary
Salary: Competitive salary
Posted: