support tickets via phone, email, and remote tools Escalate complex issues to 3rd line or vendors when necessary Maintain and support Microsoft 365, ActiveDirectory, and Windows-based systems Assist in onboarding/offboarding users and managing user accounts Troubleshoot network, hardware, and software issues Maintain … improvement and upgrade projects Requirements: Proven experience in a 2nd line support or similar technical role Strong knowledge of Windows OS, Microsoft 365, ActiveDirectory, and Exchange Solid understanding of networking fundamentals (DNS, DHCP, TCP/IP, VPN) Experience with ticketing systems and remote support tools More ❯
Hartlepool, County Durham, North East, United Kingdom
Humnize
from the 1st line team, owning the resolution of technical problems and helping improve client systems along the way. Youll also play an active role in audits, project work, and client recommendationsso theres plenty of scope to stretch your skills and make an impact. Your daily tech will … on a wide range of technologies that keep things interesting and keep your skills growing. Microsoft Windows 10 & 11, Windows Server (2019 onwards), ActiveDirectory, Group Policy Microsoft 365, Azure AD, Intune Virtualisation: Hyper-V (and some VMware) Networking: LAN, WAN, VPN, VLANs, managed Wi-Fi More ❯
BLACKBURN HOUSE, FALCON COURT, NORTON, STOCKTON ON TEES, England
ONE IT SERVICES AND SOLUTIONS LTD
operation and support of the school networks with guidance from senior team members. 12. Follow procedures for managing user and computer accounts in ActiveDirectory/Open Directory/Office 365 and any other account stores. 13. Ensure servers in schools you are responsible More ❯
Hartlepool, County Durham, North East, United Kingdom
Humnize
engineers supporting education-sector clientsand ensuring client systems run smoothly, day to day. Your daily tech will include: Microsoft Windows Server (2016 onwards), ActiveDirectory, Group Policies, Hyper-V, VMware Cloud tech: Azure AD, Microsoft 365, Intune, JAMF RMM & PSA tools including Datto, Kaseya, Autotask Networks More ❯
Hartlepool, County Durham, North East, United Kingdom
Baltic Apprenticeships
the team at Baltic Apprenticeships. Desired Qualities, Skills, and Knowledge: Strong knowledge of Microsoft Windows, Microsoft Office, email, and networking. Good understanding of ActiveDirectory, DNS, and TCP/IP. Strong problem-solving and analytical skills. A professional and friendly attitude with the ability to work More ❯
support within a multi-site, large organization Experience in creating and maintaining up-to-date procedures and technical documentation Experience with Service Now, ActiveDirectory, Azure AD, Workday, and Microsoft Entra Experience of being able to plan own work, deliver with limited direct supervision and changing More ❯
support within a multi-site, large organization Experience in creating and maintaining up-to-date procedures and technical documentation Experience with Service Now, ActiveDirectory, Azure AD, Workday, and Microsoft Entra Experience of being able to plan own work, deliver with limited direct supervision and changing More ❯
support within a multi-site, large organization Experience in creating and maintaining up-to-date procedures and technical documentation Experience with Service Now, ActiveDirectory, Azure AD, Workday, and Microsoft Entra Experience of being able to plan own work, deliver with limited direct supervision and changing More ❯
Stockton-on-tees, Yorkshire, United Kingdom Hybrid / WFH Options
Razorblue Group Ltd
razorblue role: We are looking for a Senior Infrastructure Engineer - Consulting to join our growing team of like-minded tech people. Should you choose to accept, your responsibilities will encompass: Project Delivery (80%) Delivering implementation projects to our customers. Creating More ❯
Stockton-On-Tees, County Durham, North East, United Kingdom Hybrid / WFH Options
Razorblue Group Ltd
razorblue role: We are looking for a Senior Infrastructure Engineer - Consulting to join our growing team of like-minded tech people. Should you choose to accept, your responsibilities will encompass: Project Delivery (80%) Delivering implementation projects to our customers. Creating More ❯