implemented and maintained across all systems. Collaborate with other team members to improve efficiency and effectiveness of IT operations. Requirements: Extensive experience working with O365, Intune, Azure, and ActiveDirectory, Networking (DNS/DHCP). Previous experience working for a Managed Service Provider (MSP) is highly desirable. Strong knowledge of cloud-based solutions and end-user More ❯
volume laptop swaps. Extensive experience as an End User Support analyst supporting BAU queries in a busy professional services environment Good experience surrounding MS Office 365, Azure, Windows, ActiveDirectory, MS Exchange Server Proficient with HP, Lenovo, and Apple end user devices (laptops, iPhones, iPads), as well as office telephony and WiFi. Experienced in installing, updating More ❯
through knowledge sharing and collaboration. Required Skills & Experience: Proven experience in a 1st line support or IT Helpdesk role. Strong working knowledge of Microsoft 365, Windows OS, and Active Directory. Experience with PC hardware setup and maintenance. Excellent communication and problem-solving skills. A 'hands-on' approach and a proactive attitude towards learning. A COMPTIA A+ or MCP More ❯