6 of 6 Active Directory Jobs in Harrogate

between sites as needed to support onsite users IT Service Analyst Requirements Proven second-line support experience within a multi-site environment Strong knowledge of Microsoft products (including Active Directory and Microsoft 365) Excellent troubleshooting and problem-solving skills Ability to work independently with a proactive, can-do attitude Strong communication skills and customer-first mindset More ❯

with all Salesforce users across departments. Translate business requirements into functional specifications for projects. Support Salesforce governance processes. Understand technical requirements for Salesforce Automation, Microsoft Exchange, SQL Server, Active Directory, and IIS. Communicate effectively to promote system benefits and training. About you: Successful candidates will have: Excellent customer service, attention to detail, and tact. Strong MS More ❯

administrative teams. Key Responsibilities: Provide 2nd line technical support across desktop, laptop, and mobile hardware Troubleshoot and resolve incidents related to Windows 10/11, Microsoft 365, and Active Directory Respond to and resolve tickets within SLA, escalating complex issues to 3rd line where necessary Support clinical and business applications, printing services, and network connectivity Assist … service improvement and process refinement Ideal Candidate: Proven experience in a 2nd line IT support or desktop engineering role Strong knowledge of Microsoft technologies: Windows OS, Office 365, Active Directory Confident in managing user accounts, troubleshooting hardware, and resolving software issues Excellent communication skills and ability to work with end-users across all levels Experience working More ❯

Escalate more complex issues to appropriate teams and monitor the progress of open incidents Communicate regular updates to users, maintaining a high level of customer service Perform basic Active Directory tasks (e.g., password resets, account creation, permission changes) Administer NHSmail and email groups, smartcard management and basic mailbox support Support the delivery of a reliable, responsive More ❯

a random sample of ‘resolved’ incidents on a weekly basis, ensuring the customer is satisfied with the resolution and the service provided before closing the record. Perform basic active directory administration duties, including password resets, account creation, adding new permissions, and updating contact details. Perform basic email administration duties, including mailbox creation, updating email distribution groups More ❯

a random sample of resolved incidents on a weekly basis, ensuring the customer is satisfied with the resolution and the service provided before closing the record. Perform basic active directory administration duties, including password resets, account creation, adding new permissions, and updating contact details. Perform basic email administration duties, including mailbox creation, updating email distribution groups More ❯