2 of 2 Active Directory Jobs in the Highlands

line IT support role within a Desk Side environment and understand ITIL best practice Strong technical knowledge of Windows OS, Microsoft 365, Active Directory, Azure. Understanding of basic networking concepts, including Wi-Fi, VPNs, DNS, and TCP/IP. Experience using ITSM or ticketing tools ...

team Relevant IT education or certification (or equivalent experience) Preferred (but not required) Experience with ticketing systems (e.g. ServiceNow) Basic knowledge of Active Directory or user management Prior experience in a helpdesk or support role Key Competencies Customer-focused and patient Organized and detail-oriented Willingness ...