2 of 2 Active Directory Jobs in Horsham

and cloud services Escalate complex issues to 3rd line/specialist teams where appropriate Configure and install hardware, software, and peripherals Manage user accounts, permissions, and access in Active Directory/Microsoft 365 Support and maintain network infrastructure (switches, firewalls, VPNs, Wi-Fi) Document support work, solutions, and processes clearly Assist with IT projects and system … and Experience Required 2+ years of experience in an IT support role (ideally 2nd line or service desk) Solid knowledge of Windows 10/11, Microsoft 365, and Active Directory Experience supporting networks and basic understanding of switches, firewalls, and VPNs Familiarity with cloud technologies (Microsoft 365, Azure) Strong troubleshooting skills and ability to work methodically More ❯

auditable procedures. Provide training on IT policies and new applications to staff. Support IT team with software deployments and maintain inventory of IT assets. Ensure endpoint protection is active and update systems as needed. Monitor PC performance and provide reports to management. Assist with compliance to regulatory standards and audits. Occasionally travel to remote sites for onboarding new … acquisitions. About You 2+ years in a technical desktop support role with strong troubleshooting skills. In-depth knowledge of Windows Client OS, networking principles, and Active Directory. Familiarity with Microsoft 365, remote management tools, and ticketing systems. Understanding of ITIL best practices and scripting with PowerShell. Excellent communication and customer service skills. College Diploma/GCSE/A More ❯