1st Line Service Desk Analyst
- Hiring Organisation
- FryerMiles Recruitment
- Location
- Waterloo, Wishaw, Lanarkshire, Scotland, United Kingdom
- Employment Type
- Full-Time
- Salary
- £28,000 - £32,000 per annum
manage cases with third-party vendors, including arranging on-site engineer visits when needed Create, update, and manage user accounts in Active Directory and Azure AD Configure, and deploy new computers in line with company standard operating procedures Provide basic networking support including LAN and WLAN … Good knowledge of Microsoft 365 cloud-based services such as OneDrive Knowledge and understanding of DNS, DHCP, LAN/WAN Good understanding of Active Directory and Azure AD user administration A logical thinker with excellent troubleshooting and problem-solving skills Proven experience supporting remote users Ability ...