2 of 2 Active Directory Jobs in Mansfield

Strong knowledge of Microsoft client and server architecture. Hands on experience with server support Exposure to network infrastructure Familiarity with infrastructure technologies such as visualisation (VMware) Skilled in Active Directory (users, groups, GPOs). Good knowledge of Office 365 and Azure AD. Logical thinker with strong problem-solving skills. Excellent communication and customer service skills. Desirable More ❯

and configure desktops, laptops, printers, and mobile devices. Provide support for Microsoft 365, Windows 10/11, and business applications. Manage user accounts, permissions, and password resets in Active Directory. Escalate more complex issues to 2nd/3rd Line or external vendors where required. Maintain accurate records of incidents and solutions using the ticketing system. Assist with IT … system maintenance. What You'll Bring Previous experience in an IT support or service desk role (1st Line). Good knowledge of Microsoft environments (Windows OS, Office 365, Active Directory). Basic networking knowledge (DNS, DHCP, TCP/IP). Strong problem-solving and troubleshooting skills. Excellent communication skills with a customer-focused approach. Ability to More ❯