IT Support Manager
- Hiring Organisation
- Rochdale Boroughwide Housing
- Location
- Rochdale, Greater Manchester, United Kingdom
- Employment Type
- Permanent
- Salary
- £40902/annum
problem resolution, and customer satisfaction. Managing IT assets, hardware deployment, software licensing, and supplier relationships. Administering and supporting key technologies including Microsoft 365, Active Directory, VMware, end-user devices, and mobile device management solutions. Managing the ITSM platform, knowledge base, and service desk processes. Supporting … busy support environment. Essential experience and knowledge Experience in IT support and service delivery. Knowledge of Microsoft 365 administration and troubleshooting. Experience with Active Directory, VMware, device management, and endpoint support. Strong troubleshooting and problem-solving skills. Experience analysing service performance and implementing improvements. Ability ...