and experience Demonstratable experience at Level 2 or 3 supporting end-user devices on the Apple iOS platform Demonstratable experience supporting, implementing, or engineering Mobile Device Management platforms like Airwatch, MobileIron, JAMF, or Intune at Level 2 or 3 Demonstratable understanding of the basics of Microsoft Entra ID Demonstratable understanding of Site Reliability Engineering concepts How we'll support More ❯
years of experience managing and supporting mobile devices in a medium-to-large enterprise setting. Hands-on experience configuring and managing SOTI MobiControl and VMwareAirWatch/Workspace ONE. Strong understanding of iOS, Android, and Windows mobile ecosystems, including security and application management. Experience with device lifecycle management: procurement, enrollment, support, and decommissioning. Familiarity with IT asset management tools More ❯
or similar preferred · Proficiency in troubleshooting hardware, software, and network issues. · Knowledge of configuring and managing mobile devices (iOS/Android). · Knowledge of Mobile device Management systems i.e. AirWatch, SimpleMDM, or Intune · Experience with ticketing systems and incident tracking. · Basic understanding of asset management and inventory control. · Strong verbal and written communication skills. · Ability to explain technical concepts … technical support role : 4 years (Required) * configuring and managing mobile devices (iOS/Android: 1 year (Required) * troubleshooting hardware, software, and network issues.: 2 years (Required) * MDM systems i.e. AirWatch, SimpleMDM, or Intune: 1 year (Required) License/Certification: * WA State Drivers License (Required) Work Location: In person More ❯
