AWS Connect Architect
- Hiring Organisation
- Red - The Global SAP Solutions Provider
- Location
- Ireland, Bedfordshire, United Kingdom
- Employment Type
- Contract
- Contract Rate
- GBP Annual
This contract is to start ASAP and will be remote with occasional travel to Ireland Specific skills/experience required: Hands-on experience with Amazon Connect, Amazon Lex, AWS CLI, Kinesis, S3, RDS and other core AWS services Strong experience with Salesforce SCV integration, S3, CloudWatch … Amazon Connect APIs. Strong experience in Dynamic and conversational IVR flow design using Amazon Lex, Polly, Lambda and DynamoDB. Experience in speech analytics, transcription, and sentiment analysis using Contact Lens. Experience with monitoring tools such as CloudWatch, CloudTrail, Datadog, etc. Experience building integrations across WFM, CRM, Unified Communications ...