1 of 1 Amazon Kinesis Jobs in Yorkshire

Location: Remote Contract: Freelance Start: ASAP The Role We are looking for an experienced Amazon Connect Solution Architect to design and deliver a modern cloud contact centre platform as part of a major customer engagement transformation. You will define the target architecture, lead key design decisions, and ensure scalable … secure CCaaS capabilities. Key Responsibilities Design end-to-end CCaaS architecture using Amazon Connect Define IVR and call routing logic aligned with Salesforce Produce the target state architecture (BYOT likely) Ensure security, compliance, and performance optimisation Collaborate with DevOps on deployment and automation Guide and upskill internal teams ...