2 of 2 Analyst Jobs in Lichfield

Role Overview and Purpose The 2nd Line IT Support Analyst is responsible for delivering high-quality second-line technical support to Voyage Care staff across the organisation. The post holder will respond promptly to support requests, providing regular updates to users to keep them informed of ticket progress. The successful … their knowledge and experience to thoroughly troubleshoot and resolve these issues wherever possible. If a problem cannot be remedied at this stage, the analyst is responsible for escalating the ticket to the engineering teams, making certain that all appropriate troubleshooting steps have been completed. Detailed documentation of all actions taken ...

Business Analyst Consultant Location: Client sites within the Lichfield/Staffordshire area, with some flexibility for remote work depending on project/client needs Contract Type: Permanent, Full-time (5 days per week) Salary & Benefits: Competitive salary, profit share bonus, employee assistance programme, company pension scheme, and life assuranceWe … recruiting on behalf of one of our valued clients-a market-leading provider of IT Project Management Services-who are seeking an IT Business Analyst Consultant to join their dynamic team. The Role As an IT Business Analyst Consultant, you will play a pivotal role in delivering a variety ...