City, Glasgow, United Kingdom Hybrid / WFH Options
Teleperformance
Skills and Experience Hours: 37.5 Location: Manchester/Gateshead of Glasgow with Hybrid working offered. Min 3 days per week on site. Overview: The Insights Manager is a senior analytical role within our organization, responsible for uncovering data-driven opportunities to boost operational quality, productivity, and service. This individual serves as the analytical backbone of our operations - transforming … raw data from diverse sources into actionable insights that drive strategic decision-making. We seek a professional with a highly investigative and curious mindset, adept at correlating data from performance KPIs, financial metrics, and customer feedback to identify trends that others might miss. In this capacity, the Insights Manager will proactively engage with senior stakeholders (up to Managing Director … exposure to call centre operations is essential to contextualize data (understanding metrics like average handle time, first call resolution, NPS, occupancy, etc. and how they impact business outcomes). Analytical & Investigative Mindset: Exceptional analytical skills with a naturally curious, investigative approach to problem-solving. The ideal candidate is adept at mining large datasets for patterns and anomalies More ❯
Glasgow, Lanarkshire, United Kingdom Hybrid / WFH Options
Teleperformance
Skills and Experience Hours: 37.5 Location: Manchester/Gateshead of Glasgow with Hybrid working offered. Min 3 days per week on site. Overview: The Insights Manager is a senior analytical role within our organization, responsible for uncovering data-driven opportunities to boost operational quality, productivity, and service. This individual serves as the analytical backbone of our operations – transforming … raw data from diverse sources into actionable insights that drive strategic decision-making. We seek a professional with a highly investigative and curious mindset, adept at correlating data from performance KPIs, financial metrics, and customer feedback to identify trends that others might miss. In this capacity, the Insights Manager will proactively engage with senior stakeholders (up to Managing Director … exposure to call centre operations is essential to contextualize data (understanding metrics like average handle time, first call resolution, NPS, occupancy, etc. and how they impact business outcomes). Analytical & Investigative Mindset: Exceptional analytical skills with a naturally curious, investigative approach to problem-solving. The ideal candidate is adept at mining large datasets for patterns and anomalies More ❯
City, Glasgow, United Kingdom Hybrid / WFH Options
Teleperformance
checking work and a methodical approach to data quality is essential. Operational Insight: Solid understanding of call centre terminology and KPIs , enabling the analyst to put data into context. Analytical & Problem-Solving Skills: A proven ability to analyse and interpret data to draw out actionable insights. The role suits someone with a curious and analyticalmindset who More ❯
Glasgow, Lanarkshire, Scotland, United Kingdom Hybrid / WFH Options
How to Job Ltd
Strong interest in data and financial analysis. Confidence working with Excel ; familiarity with SQL, Python , or Power BI is a plus. Basic understanding of financial reporting and performance metrics. Analyticalmindset with high attention to detail. Strong verbal and written communication skills. What’s on Offer: £25,000 – £30,000 per annum , based on experience and skill level. More ❯
Employment Type: Full-Time
Salary: £25,000 - £30,000 per annum, Negotiable, Inc benefits, OTE
Glasgow, Lanarkshire, Scotland, United Kingdom Hybrid / WFH Options
Virgin Money
regulatory frameworks (e.g., GDPR, ISO 27001, NIST). Excellent communication and stakeholder management skills. Experience with automation and policy-as-code tools (e.g., Terraform, Azure Policy, AWS Config). Analyticalmindset with a proactive approach to problem-solving. It's a bonus if you have but not essential Certifications such as AWS Certified Security, Azure Governance, or Google More ❯
Glasgow, Scotland, United Kingdom Hybrid / WFH Options
Thales
with experience using project management tools and software (e.g., MS Project, Primavera, etc.). Ability to manage multiple work streams and suppliers simultaneously. Strong negotiation and supplier management skills. Analyticalmindset with the ability to identify and mitigate risks in project delivery. Excellent communication and interpersonal skills, with the ability to collaborate effectively with both internal and external More ❯
basic software problems Capable of building (o/s and required software) and deploying PCs (desktop and Laptop) Good understanding of IT systems and environments Strong customer service skills Analytical and problem-solving mindset Preferred but not essential skills: MCSE certification Manufacturer Enterprise server certification SAN Server A+ Network+/CCNA Dell , Lenovo/Other vendor Certification to More ❯