activities Work closely with project managers, developers, architects and testers throughout the project lifecycle Support benefits tracking, risk assessment and continuous improvement initiatives Essential Skills & Experience Proven experience as an IT Business Analyst within a complex IT environment Strong requirements gathering, analysis and documentation skills Experience working within … Agile and/or traditional project delivery frameworks Excellent stakeholder engagement, communication and facilitation skills Experience working within ITIL or IT Service Management environments Strong analytical, problem-solving and process improvement capabilities Degree or equivalent experience in a relevant field BCS Business Analysis, Agile BA or similar certification ...