9am - 5pm, Monday to Friday, office-based Role Overview: The Dynamics 365 and Power Platform Developer is a blend of highly efficient technical and analyticalskills combined with a strong administrative understanding of the platform itself, our tenancy needs and the communicative ability to get the best from more »
they are assessed, approved, implemented, and reviewed in accordance with ITIL standards. Champion a culture of continuous learning, ensuring the team consistently hones their skills and stays abreast of IT advancements. Utilise networking expertise for tasks like diagnosing connectivity issues and configuring permissions. Manage the Fresh Service ticketing system … ensuring streamlined ticket handling, timely resolution, and precise reporting Essential qualifications/skills/experience: Bachelor's degree in Computer Science, Information Systems, or other relevant field or equivalent. Demonstrable experience in a similar role, managing an IT service desk or another IT related team. Comprehensive understanding and experience … or equivalent ticketing system. Demonstrable ability in all areas of people management - including coaching, mentoring, and supporting team growth. Advanced organisational skills. Excellent communication skills, both written and verbal. Highly organised and efficient. A proactive approach and hard-working attitude. Ability to solve real-world technology challenges. Results-driven more »
while providing exceptional customer service. Qualifications - Existing experience working within IT services and IT consulting - Experience in customer success - Strong written and verbal communication skills - Detail oriented and analytical - Demonstrated ability to increase customer satisfaction Benefits - Life assurance - Health Care plan - Training and development opportunities - Company pension contributions more »
