Innovation Manager
Falkirk, Stirlingshire, United Kingdom
Teleperformance
this role, you will implement new systems, channels, and strategies that streamline the customer and agent journey, enhancing operational efficiency across the organization. The ideal candidate will have strong analytical skills, a passion for continuous improvement, and a deep understanding of emerging AI trends. This person will be heavily involved in the day to day operations ensuring that … projects or similar roles, ideally with a focus on customer and agent experiences. Strong background in implementing AI solutions and a deep understanding of AI applications in business. Excellent analytical skills with the ability to leverage data for strategic decision-making. Demonstrated ability to manage multiple teams, foster collaboration, and pull the right people from across the organization More ❯
Employment Type: Full Time
Posted: