have previously worked in an enterprise software support environment and be familiar with ticketing tools, such as JIRA or similar. They must be clear and confident communicators, with excellent analytical and problems solving skills. Candidates with desktop support experience only will not work, as well as software developers - this role requires application or software support experience. Please Note: Candidates More ❯
Gerrards Cross, Buckinghamshire, England, United Kingdom
Ikhoi Recruitment
2nd line support experience Experience working with service desk ticketing tools (Jira) Apache or similar server experience Work effectively with a high degree of autonomy Excellent interpersonal and communication skills and enjoy working in a fast-paced environment You will be working on interesting and challenging problems in the healthcare sector and contribute to solving real-world problems. Roles … Jira. Install and customise applications for new customers. Run training sessions for new users. Test bug fixes released by the development team before delivery to the customer. Excellent communication skills, both verbal and written, with the ability to convey technical information clearly to non-technical users. A proactive approach to problem-solving with strong analytical skills. Ability to More ❯
