CXOne Solution Architect
- Hiring Organisation
- Talent International
- Location
- Macclesfield, Cheshire, United Kingdom
- Employment Type
- Contract
- Contract Rate
- GBP 575 Daily
NICE CXone cloud contact centre platform. This role ensures that all CXone capabilitiesACD/IVR, WFO/WFM, Quality Management, Voice and Digital Channels, Analytics, and Integrationsare architected to meet business requirements, security standards, and performance expectations. The Solutions Architect will work closely with business stakeholders, product owners, technical engineering … contact center architecture. At least 4 years in NICE CXone architecture. Technical Expertise : Strong knowledge of CXone modules: Studio, ACD, IVR, WFM, QM, Speech Analytics, Digital Channels . Proficiency with REST/SOAP APIs , JSON, XML, and system integrations. Certifications : NICE CXone Certified Architect (preferred). Networking/telephony certifications ...