2 of 2 AppDynamics Jobs in Leeds

failures and alerts across business-critical IT systems. Providing first-line support and incident resolution, escalating only where necessary. Triage and troubleshoot unexpected alerts using leading monitoring tools like AppDynamics and AWS CloudWatch. Supporting system access, service restarts, and essential monthly maintenance tasks. Maintaining and updating our internal Knowledge Base with repeat procedures and known fixes. Contributing to weekly feedback … in an IT-related field. Experience in system operation or application support in a live environment. Familiarity with ITSM tools such as ServiceNow. Working knowledge of monitoring tools (e.g. AppDynamics, CloudWatch). Experience writing and executing SQL scripts. Confident using command line interfaces and understanding system behaviour. Awareness of ITIL processes and SLAs. Familiar with collaboration and documentation tools like More ❯

failures and alerts across business-critical IT systems. Providing first-line support and incident resolution, escalating only where necessary. Triage and troubleshoot unexpected alerts using leading monitoring tools like AppDynamics and AWS CloudWatch. Supporting system access, service restarts, and essential monthly maintenance tasks. Maintaining and updating our internal Knowledge Base with repeat procedures and known fixes. Contributing to weekly feedback … in an IT-related field. Experience in system operation or application support in a live environment. Familiarity with ITSM tools such as ServiceNow. Working knowledge of monitoring tools (e.g. AppDynamics, CloudWatch). Experience writing and executing SQL scripts. Confident using command line interfaces and understanding system behaviour. Awareness of ITIL processes and SLAs. Familiar with collaboration and documentation tools like More ❯