1 of 1 Application Virtualisation Jobs in South Wales

Endpoint Service Desk Analyst

Location
Cardiff, Wales, United Kingdom
first point of contact for users, delivering friendly, professional and timely support across common IT issues, service requests, account access, device support, application queries and general troubleshooting. The role works closely with the ServiceDesk Delivery Manager, Technical Team Lead, wider support teams and USW IT stakeholders to maintain … continuous improvement. Desirable: Experience with MECM/SCCM, Microsoft Defender for Endpoint, Patch My PC, SCEPman, Azure Virtual Desktop/DaaS, application virtualisation or mobile device management , as well as Higher Education experience . Relevant certifications such as MD-102, ITIL Foundation or Azure/Microsoft Security ...