2 of 2 Applications Support Analyst Jobs in Hampshire

Application Support Technician Chandlers Ford, Eastleigh Salary: £25-33k (DOE) This is an excellent chance to join a software company who specialise in delivering ERP solutions to a wide range of industries. They are seeking an Application Support Technician with strong communication and problem-solving skills to support their growing customer base. You … will be part of the support function, logging service calls, speaking directly with customers, troubleshooting software and process-related issues, and documenting solutions. As you progress, you will gain exposure to upgrades, installations, development work, and delivering training. Essential Skills & Experience Degree in IT, Business IT or equivalent training. Strong problem-solving … ability and initiative. Ability to quickly understand business and system processes. Excellent communication skills (verbal and written). Able to prioritise multiple tasks under pressure. General IT knowledge (Microsoft applications, servers, browsers, remote desktop). Desirable Experience with ERP/business systems (Priority, SAP, Epicor, MS Dynamics, NetSuite, Sage). Previous application support experience. SQL/SQL More ❯

Application Support Consultant £32,000 - £35,000 per annum + benefits (25 days + bank holidays, pension) Permanent Office based - 5x days per week in Southampton We're looking for an Application Support Consultant to join a growing team based in Southampton. This is a mid-level role, ideal for someone with previous experience in software … support, ERP systems, or merchant environments. You'll be providing high-quality remote support to customers, troubleshooting technical issues, and working closely with implementation teams during go-lives and upgrades. The role requires someone who enjoys variety, problem-solving, and working in a busy support environment. Key responsibilities: Front-line and back-line support … and fixes to live environments Supporting customer implementations and upgrades Maintaining case records and documentation Providing training to customers and colleagues Ideal experience: Previous experience in a software support role Strong technical knowledge of ERP systems Good SQL/database skills Confident communicator with excellent customer service skills Able to manage and prioritise workload independently Please apply directly More ❯