Leads Applications Support Analyst
birmingham, midlands, United Kingdom
Applause IT Recruitment
Applications Support Analyst – Applied Epic, Service Now, Acturis Bromsgrove – £30,000 - £35,000 + Benefits Applause IT is seeking an Applications Support Analyst with experience in an insurance environment with solid experience … in agency management systems (AMS), is sought by a global insurance organisation with a tech team based in the West Midlands. The Lead Application Support Analyst will serve as the first point of contact for employees seeking technical assistance for business application issues. Provide technical support over the phone, in-person, or other means of communications while maintaining high levels of customer service and documentation. The successful Lead Application Support Analyst should possess knowledge of the following: · Thorough understanding, through practical use, of the Applied Epic (or equivalent) agency management system. More ❯
Posted: