2 of 2 Applications Support Analyst Jobs in the South West

Application Support Analyst required by a leading organisation in the professional services sector. This role offers the chance to play a key part in supporting and improving core IT systems, ensuring business-critical applications run smoothly. This is a fantastic opportunity for someone with previous application support experience who enjoys problem-solving, collaborating … with technical teams, and making a tangible impact on system performance. Key Responsibilities: Provide technical support for core line of business applications, resolving incidents and service requests within agreed timescales. Monitor application health, data processing, and integrations to ensure service continuity. Investigate recurring issues, conduct root cause analysis, and implement long-term solutions. Maintain … technical documentation, FAQs, and support procedures. Collaborate with internal and external teams on release cycles, testing, and validating system updates. About You: Previous experience in an application support or technical support role. Strong problem-solving and analytical skills with excellent attention to detail. Confident communicator, able to engage with stakeholders at all levels. Organised More ❯

Were working with a Bristol based tech company looking to recruit an experienced Application Support Analyst to work on a hybrid basis. Our Client is an award winning leading global supplier of application software and implementation services to the health insurance sector. What you're looking for? Joining their friendly, team of 6 Application Support … to a worldwide customer base using their award-winning product and be responsible for: Triaging Incidents logged within the Service Desk system Investigating and resolving all types of application support issues/requests Working directly with client representatives to progress issues/requests Collaborating with colleagues to progress issues/requests and further understanding Following the Service Call … further in-depth analysis Liaising with different teams for progressing issues through to resolution Assisting with the download of databases from clients and their restore locally Cloud hosted application support activities The team strives to be non-hierarchical with a friendly can-do culture encouraging a proactive approach where every Analyst takes ownership of their ticket More ❯