Junior Application Support Analyst
- Hiring Organisation
- Plum Personnel
- Location
- Farnham, Surrey, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- Salary negotiable
JUNIOR APPLICATION SUPPORT ANALYST FULLY REMOTE SALARY – CIRCA £30k About the Role: Our client is an innovative software company specialising in accountancy solutions. They are passionate about delivering excellent customer experiences and continuously improving their applications through user feedback and smart technology. They … chatbot and knowledge base. Key Responsibilities Respond to customer support emails and occasional calls Learn and understand the company’s accountancy software applications Investigate user issues and provide effective solutions Analyse customer feedback and identify recurring problems or improvement areas Maintain and update the internal knowledge base ...