Newcastle Upon Tyne, Tyne and Wear, England, United Kingdom
Norton Rose Fulbright LLP
Practice Group/Department: EMEA IT Applications Job Description We're Norton Rose Fulbright - a global law firm with over 50 offices and 7,000 employees worldwide. We provide the world’s preeminent corporations and financial institutions with a full business law service. At Norton Rose Fulbright, our strategy and our culture are closely entwined. We know that our … the relevant skills and experience, we're looking for people who are innovative, commercial and value the work that they do. Our Newcastle office is currently recruiting for ApplicationSupportManager . As well as the relevant skills and experience, we're looking for people who are innovative, commercial and value the work that they do. … We celebrate multiple approaches and points of view and believe diversity drives innovation, so we're building a culture where difference is valued. The Team The ApplicationSupport team provides second and third-line support across the entire EMEA Application estate at Norton Rose Fulbright. The team reporting into the ApplicationSupportManagerMore ❯
approach to development, and delivering solutions through an agile framework. Our Technology team is responsible for: Software Development Infrastructure DevOps and Automation Service Delivery Brief Role Objective: The ApplicationSupportManager is responsible for managing the provision of business critical software applications to enable the operation of LGT Wealth Management. The role includes management of … a broad remit including responsibility for the operation of strategic applications, project delivery and contribution to the broader IT strategy. Key Responsibilities: Lead, manage, and develop the applicationsupport team to ensure high performance and continuous growth. Allocate resources effectively to meet service demands and project requirements. Service Operations & Incident Management Oversee the resolution of application-related … project teams to ensure smooth transition into support. Understanding of data protection, security standards, cyber security concepts and compliance requirements. Ability to assess and mitigate risks related to applicationsupport and service delivery. Customer Focus Strong commitment to delivering high-quality support and enhancing user satisfaction. Ability to manage expectations and resolve conflicts effectively. Do you More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Noir
ApplicationSupportManager - Investment Banking - London/Hybrid (Key skills: ApplicationSupport, Service Delivery, ITIL, Salesforce, Figaro, Invu, Snowflake, Power BI, Incident Management, Problem Management, Change Management, Application Lifecycle, Team Leadership, SLA Management, Vendor Management, Stakeholder Engagement, Continuous Improvement, Risk & Compliance, Investment Banking) Are you an experienced leader in applicationsupport, skilled … service processes, and partnering with stakeholders to deliver operational excellence? If so, this could be your next challenge. Our client, a leading global investment bank, is seeking an ApplicationSupportManager to oversee mission-critical applications across their front-to-back office operations. You will manage a skilled support team, ensure SLA compliance … ITIL processes. You'll engage regularly with business, technology, and vendor stakeholders, translating technical issues into clear business language and aligning priorities. You should have significant experience leading applicationsupport teams in financial services, ideally investment banking, with strong technical knowledge of enterprise applications, databases, and integration technologies. Proven ITIL expertise, major incident management, and exceptional stakeholder More ❯
Manchester, Lancashire, United Kingdom Hybrid / WFH Options
Maxwell Bond
ApplicationSupportManager Manchester (Hybrid) Up to 55K We have partnered with a property management company based in Manchester who are on the hunt for an ApplicationSupportManager to join their team. Reporting into the Head of Technology, you'll be leading their growing team and ensure the smooth operation, performance … ideal for someone who has strong property management tech skills, alongside having a great personality and team leading skills. What You'll Be Doing: Lead and develop the applicationsupport team, fostering continuous improvement and high-quality service . Collaborate across departments to maintain accurate system configuration, data integrity, and security compliance. Drive digital transformation and lead system More ❯
A leading financial services organisation is on a mission to modernise its technology stack - and we're looking for an experienced ApplicationSupportManager to lead this critical function. Based in London, this is a key leadership role within the Engineering and Technology team. You'll take ownership of core business applications - from SaaS to … in-house systems - and ensure their performance, stability, and continuous improvement. What you'll be doing: Lead and develop a growing ApplicationSupport team Own the support lifecycle of critical business applications Manage major incidents (P1/P2) and drive root cause analysis Improve monitoring, observability, and performance metrics Collaborate with Dev, Infra, and IT … service Oversee vendor relationships and third-party support Contribute to the transition to modern technologies (Azure, Docker, AKS) What we're looking for: Proven experience in ApplicationSupport leadership (preferably in regulated environments) Strong technical background with Microsoft stack (.NET Core, C#, SQL, etc.) Familiarity with modern cloud platforms and observability tools (e.g. Dynatrace, Azure App More ❯
inspired to think big and bring your ambition to work every day, which is why, at British Airways the sky is never the limit. The Role: Application Service Manager We're looking for … a driven Application Service Manager to join our BA Digital Delivery team. This internal leadership role ensures the effective planning, implementation and support of critical applications, working closely with product teams and stakeholders to deliver agile change and continuous improvement. What You'll Do: Lead the ApplicationSupport team, driving performance, service quality … and agile delivery. Act as the primary link between users, product squads, vendors and IT support teams. Define and embed best practices across support processes and service operations. Oversee system enhancements and production support requests, ensuring seamless delivery. Champion business change, SharePoint configuration, and AWS optimisation. Nurture strong, collaborative relationships across BA Digital and More ❯