4 of 4 Applications Support Jobs in East Anglia

solutions that streamline even the most complex B2B payment flows, including Level 3 purchasing data and intricate procurement processes. About the Role - The Application Support Specialist is responsible for providing expert technical support for the company's software applications, with a particular focus on SaaS … platforms and API-driven services. This role involves being the primary point of contact for customer support, particularly for inbound calls, delivering proactive first-line and second-line support, troubleshooting issues, and ensuring all service level agreements (SLAs) and customer service requirements are consistently met. Responsibilities … resolution, ensuring effective troubleshooting and customer satisfaction. Qualifications: Experience: Minimum 1 year in a technical support role within a SaaS or application support environment. Technical Skills: Familiarity with REST, JSON/XML, and experience with log monitoring tools like Splunk. Certifications: Certification in API management, cloud More ❯

Application Support Engineer – Intelligent Automation Location: Home-based (UK only) An Exciting Opportunity to Join a Leading Intelligent Automation & Low-Code Solutions Provider A growing technology company specialising in intelligent automation and low-code platforms is looking to add an Application Support Engineer to their remote … support team. This is an excellent opportunity for someone with a strong technical background and a passion for solving problems to make a real impact in a fast-moving, customer-centric environment. The Role The successful candidate will act as the first point of contact for customer issues … requests, taking ownership of incidents from report through to resolution. The role involves diagnosing and resolving technical issues, mentoring customers on troubleshooting low-code applications, and working closely with internal teams to meet service levels and performance targets. Key Responsibilities Provide responsive first-line support for incidents More ❯

intelligent and dynamic individual who wants to develop their career further within this progressive organisation; * Experience as an IT engineer, Technical Solutions Engineer, Application Support Engineer, etc. * Scripting knowledge * Comprehensive understanding of Microsoft tools and application environments * Networking knowledge * Strong communication, organization, problem-solving, and diagnostic skills * At … Bristol Ipswich Coventry Wolverhampton Edinburgh Glasgow London Newcastle Alternative Titles: Software Engineer, IT Solutions Engineer, Technical Software Engineer, IT Engineer, Applications Engineer, Application Support Engineer Mana Resourcing is a specialist recruitment company working within the Engineering, Sales, IT and Commercial sectors. We are established to service and … support the recruitment requirements of modern businesses and candidates alike. INAND1 More ❯

We are delighted to be working with this Cambridge based company. They are recruiting for a Senior Support Coordinator to join their team on a full time … permanent basis with options of hybrid working. Key responsibilities will include: Providing 1st line support for staff members on bespoke, in-house applications, and escalating where necessary Providing training and support on systems to both technical and non-technical staff Working closely with the IT More ❯