applications. We have a passion for using technology to solve business problems, working in partnership with our clients to help in achieving their goals. About the role: The IT ApplicationsSupport Analyst is responsible for delivering high-quality support across a variety of business-critical applications used by our managed service customers. The role … Apps, Power Automate) is desirable to support customers leveraging low-code/no-code solutions. Here's what the role looks like: Provide 2nd & 3rd line applicationsupport across multiple customer environments. Triage, diagnose, and resolve incidents and service requests related to business and technical applications (both off-the-shelf and bespoke). Support … identify improvements. Maintain accurate records in the ITSM tool (e.g., ServiceNow). Here are the key skills and experience relevant to this role: Previous experience in a similar ApplicationSupport role (ideally within an MSP or multi-customer environment). Experience supporting enterprise or departmental business and technical applications. Solid understanding of ITIL principles and service management processes. More ❯
Glasgow, City of Glasgow, United Kingdom Hybrid / WFH Options
Lorien
ApplicationSupport Engineer - Edinburgh/Glasgow Hybrid - 25-28K + Bonus Rotational shifts as follows (change from week to week): Morning : 6am to 2:30pm (working from home these weeks) Mid : 8am to 4:30pm (working in the Glasgow or Edinburgh office - whichever is best for you - Tuesdays and Thursdays, and from home the rest of the … re settled into the team) Lorien's client, a fast-growing, global-reaching SAAS company with a great name in their domain, are currently looking to hire an ApplicationSupport Engineer based out of either their Edinburgh or Glasgow offices to join their expanding function. This would be a brilliant fit for someone with proven ApplicationSupport … ongoing upskilling avenues), and friendly people to work with (ask us, we've placed a number of them ourselves!). Key Responsibilities: Take the reins across 1st line applicationsupport Tackle support requests, prioritising and escalating tickets to 2nd Line/above as needed Liaising with a multidisciplinary function of DevOps, Infrastructure and other teams to More ❯
Edinburgh, Midlothian, Scotland, United Kingdom Hybrid / WFH Options
Lorien
ApplicationSupport Engineer (SQL) - Edinburgh/Glasgow Hybrid - 25-28K + Bonus Rotational shifts as follows (change from week to week): Morning : 6am to 2:30pm (working from home these weeks) Mid : 8am to 4:30pm (working in the Glasgow or Edinburgh office - whichever is best for you - Tuesdays and Thursdays, and from home the rest of … re settled into the team) Lorien's client, a fast-growing, global-reaching SAAS company with a great name in their domain, are currently looking to hire an ApplicationSupport Engineer based out of either their Edinburgh or Glasgow offices to join their expanding function. This would be a brilliant fit for someone with proven ApplicationSupport … ongoing upskilling avenues), and friendly people to work with (ask us, we've placed a number of them ourselves!). Key Responsibilities: Take the reins across 1st line applicationsupport Tackle support requests, prioritising and escalating tickets to 2nd Line/above as needed Liaising with a multidisciplinary function of DevOps, Infrastructure and other teams to More ❯
Devonshire Hayes have partnered with a fantastic organisation to help them secure a ApplicationSupport Analyst with Microsoft Business Central to join their team. You will be tasked with the following, Knowledge of system design, development, implementation, and user support principles and practices. Knowledge of reporting platforms and database management Knowledge of database platforms (Microsoft SQL More ❯