1 of 1 Applications Support Jobs in Warrington

efficiently, and ensuring continued access to cash for the millions of people that depend on it. To find out more you can visit our website. Job purpose The Application Support Analyst is responsible for supporting, maintaining, enhancing and upgrading the business applications, ensuring the applications meet the expected service levels. This role requires an individual that … is flexible, adaptable and focused on providing excellent, business-critical support for the Vaultex applications that underpin the successful running of the operation. Main responsibilities Taking ownership of, managing and resolving queries and incidents allocated to the team. Maintaining accurate documentation of incidents, requests, resolutions, and procedures. Providing timely and efficient support across the Vaultex … initiatives. Collaborate with other departments to improve cross-functional communication. Provide technical assistance and training to users on various software applications and tools Take part in the Application Support team meetings, providing constructive feedback to other team members. Knowledge, skills and experience required: Experience working in an Application Support Team. Experience working in an ITIL More ❯