2 of 2 Applications Support Jobs in West Yorkshire

Application Support Technician Hybrid, 2 days a week onsite – Leeds or Bradford We’re looking for a Customer Application Support Technician to join a growing SaaS environment, providing 1st Line application support to external customers and businesses. This is a customer-facing application support … targets • Help improve support processes and the overall customer experience What we’re looking for: • 2+ years’ experience in application support or technical customer support • Strong customer service and communication skills • A methodical approach to troubleshooting and problem solving • Experience with Jira Service Management ...

Customer Application Support Technician | Jira | SQL Hybrid, 2 days a week onsite – Leeds or Bradford We’re looking for a Customer Application Support Technician to join a growing SaaS environment, providing 1st Line application support to external customers and businesses. This is a customer … facing application support role where you’ll troubleshoot issues, manage tickets, guide users and work closely with Engineering, Product, Account Management and IT Service Delivery to get problems resolved. What you’ll be doing: • Act as the first point of contact for customers • Triage, log and diagnose application ...