3 of 3 Applications Support Jobs in West Yorkshire

Job Title : Application Support Analyst - 1st Line Support Location : Shipley, West Yorkshire Salary : £24,000 - £26,000 per annum Job type : Full time - Permanent Job overview: We are seeking a proactive and customer-focused Application Support Analyst to join our 1st Line Support team. You'll be the first point of contact … for our clients, resolving incidents, answering queries, and ensuring a high-quality support experience. This role offers excellent training, exposure to a wide range of technologies, and opportunities to progress into 2nd line support. Responsibilities: Act as the first line of service for customers, logging and managing tickets from phone calls, emails, and live chat. Resolve 1st line … information. Persistent - Stay committed until resolution is achieved. Team-Oriented - Collaborate effectively with colleagues. Professional - Represent the business knowledgeably at all times. Essential Requirements: Understanding of basic IT support concepts, gained through prior work experience, formal training, or completion of a relevant IT course. Excellent written and verbal communication skills. Strong customer service mindset and the ability to More ❯

brand behind the brand for insights and analytics for many major UK and international software vendors. Due to continued growth, we have an exciting opportunity to join their Support Team. Education Requirements Graduate Calibre Industry Business Intelligence Job Location 2 Globe Road, Leeds Qualifications Any BI Qualifications Desirable Work Hours 9am - 5.30pm Responsibilities Managing the support … helpdesk at all times, ensuring calls are dealt with swiftly and professionally Learning, installing, and configuring the Analytics software Prioritising and managing many open cases at one time Support for internal IT issues Troubleshooting system and network problems, as well as diagnosing and solving hardware or software faults Building relationships with external customers and internal teams, sharing knowledge … up new skills quickly and to be able to work in a fast moving, demanding environment Great team work and customer service skills Knowledge Any Knowledge of Business Intelligence applications, i.e. Qlikview, Tableau, MS Reporting Services. Exposure and knowledge of BI tools would be beneficial Knowledge of network administration is desirable Helpdesk Software ZenDesk, Jira, SQL, PL/SQL More ❯

Application Support Engineer – Remote £30,000 - £37,000 + bonuses, 35-hour work week and great benefits This profitable and growing organisation require an experienced Application Support Engineer, to join an established support team that have responsibility for managing application and system issues, monitoring systems, implementing upgrades/changes, and improving processes. As an … Application Support Engineer, you will take charge of supported systems, ensuring their optimal performance whilst supporting and training staff to ensure best practices are followed.Whilst most of the work will be done from home, there will be the expectation to travel to Leeds once per month for company meetings. Candidates who live more than 30 miles away can … from people of all ethnicities, genders, sexual orientations, and disabilities. Please inform us if you require any reasonable adjustments at any stage of the application process.Key words; Application Support Engineer, Technical Support Engineer, CRM Administrator – Leeds, York, Manchester, Liverpool, Sheffield, Middlesbrough, Nottingham, Derby, Cambridge, Brimingham, Leicester, Lincoln, Hull, Newcastle, Oxford, Peterborough, Worcester, Milton Keynes Please More ❯