management and consulting skills. A pragmatic, outcome-focused approach to solving complex business challenges. Certifications in Business Analyst, Service Cloud, Experience Cloud, Marketing Cloud, AI Associate, Agentforce Specialist or Platform Developer I. Experience delivering solutions across the Salesforce platform, including Experience Cloud and Service Cloud. Exposure to Data Cloud, Agentforce … Marketing Cloud would be advantageous. Experience integrating Salesforce with enterprise platforms using MuleSoft, Azure Integration Services, Boomi or similar middleware technologies. Exposure to AI-enabled customer, student or employee engagement solutions. Experience working with Higher Education platforms including Tribal SITS, Ellucian Banner, Moodle, Canvas, Blackboard or similar solutions. Experience with ...