2nd Line Support
- Hiring Organisation
- Reed
- Location
- Romford, Essex, United Kingdom
- Employment Type
- Full-Time
- Salary
- £200.00 - £225.00 per day, Inc benefits
resolve service desk tickets within agreed timescales. Support Windows environments, Active Directory, DNS, DHCP and Group Policy. Assist with system maintenance, updates, backups and asset management. Troubleshoot end-user connectivity and network issues where required. Essential Skills Previous experience in a 1st/2nd Line Support, IT Support Engineer … Support role. Strong knowledge of: Microsoft 365 Windows 10/11 Active Directory DNS & DHCP Group Policy (GPO) Print Management Hyper-V/Virtualisation Excellent troubleshooting and customer service skills. Full UK driving licence and access to a vehicle to travel between sites. Enhanced DBS (Update Service preferred). ...