Senior Service Delivery & Mobilisation Manager Permanent, Full-time Stafford | Hybrid
- Location
- Stafford, England, United Kingdom
Permanent, Full-time Stafford | Hybrid To lead the mobilisation, transition and ongoing service management of a complex managed IT service. During implementation, the role acts as the client-facing Project and Mobilisation Manager, coordinating technical workstreams, suppliers, risks, dependencies and operational readiness. Following transition into BAU, the role becomes … knowledge articles, support documentation and technical ownership are in place. Confirm monitoring, alerting, security operations and major incident routes are operationally tested. Ensure service, asset and configuration information is sufficiently mature for BAU support. Coordinate operational acceptance, defect management and Early Life Support. Prevent technical completion being mistaken ...