Atlassian CC App Support Engineer
Warton, Lancashire, England
BAE Systems
Job title: Atlassian CC App Support Engineer Location: Warton We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role. Salary: £41,361+ depending on skills and experience What you’ll be doing: Take ownership of technical issues, troubleshooting and resolving customer problems using best practice methods Maintain … minor change requests Deliver basic training, create documentation, and develop self-help resources to enhance user experience Contribute to automation, continuous service improvement initiatives, and the successful delivery of Atlassian projects in collaboration with internal teams and external partners Your skills and experiences: Basic knowledge of ITIL practices (incident, request, problem, change management). Clear communicator, able to explain … or 2nd line support desk preferred Previous experience in user and group management, permissions troubleshooting, and access requests preferred Hands-on experience supporting end-users in Jira, Confluence, Bitbucket, Bamboo, and Crowd desirable but not essential Benefits: As well as a competitive pension scheme, BAE Systems also offers employee share plans, an extensive range of flexible discounted health, wellbeing More ❯
Employment Type: Permanent
Posted: