2 of 2 Augmented Reality Jobs in the Thames Valley

impacts patient care. Key Responsibilities: Provide first-line remote support for diagnostic instruments. Diagnose and resolve issues using tools such as RDP, VNC and augmented reality guidance. Guide and train users on correct usage, maintenance and safety procedures. Support customers via phone, video and remote-assistance sessions. Escalate …/HND or equivalent in a related engineering discipline. Previous experience in remote technical support. Experience with laboratory analysers or workflows. Familiarity with augmented-reality support tools. Experience delivering customer technical training. Knowledge of Microsoft Dynamics or similar CRM/ERP systems. Interest in emerging technologies and continuous ...

automation workflows • Extensive experience designing and developing solutions using Helix Innovation Studio, codeless applications, custom objects, and data models • Strong understanding of BMC AR System architecture, workflow customization, forms, filters, escalations, and APIs • Hands-on experience with REST/SOAP integrations, webhooks, and building robust data interfaces with telecom … Helix solutions delivered by the development team • Demonstrated ability to debug and resolve issues across SIT/UAT/Production by analyzing AR System logs, API traces, CMDB data, and platform diagnostics • Develop automation, utilities, and deployment tools to improve team productivity and delivery efficiency • Engage with telecom technology ...