City, London, United Kingdom
Red - The Global SAP Solutions Provider
Technical
Author/Writer - Okta & Entra Security Location: Portsmouth (2 days per week onsite) Type: Contract Start Date: ASAP Key Responsibilities Create, update, and review Okta and Entra documentation across multiple SaaS applications. Develop and maintain: . Knowledge Articles (KAs) - for Okta, Entra, and Service Desk . Service Overviews (SOs) . Technical Run Manuals (TRMs) . Technical Recovery Action Plans … assist with creating Entra User Groups where required. Collaborate with security, service desk, and engineering teams to maintain up-to-date information. Skills & Experience Proven experience as a Technical
Author/Technical Writer within IT or cybersecurity environments. Strong understanding of Okta , Microsoft Entra , and identity management solutions. Familiarity with ServiceNow workflows and documentation management. Excellent attention to detail and
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