2nd Line IT Support Engineer
- Hiring Organisation
- Node IT Solutions Ltd
- Location
- Biggleswade, Bedfordshire, South East, United Kingdom
- Employment Type
- Permanent
- Salary
- £35,000
operate in a predictable, high-quality way as we scale. What youll do Technical Support & Resolution Resolve second-line issues across Microsoft 365, Azure, endpoints, servers, and networks Diagnose root causes and implement long-term fixes Escalate effectively with clear evidence where required Service Discipline & Ownership Take full ownership … Strong written and verbal communication skills GCSE English and Maths A*-C/4-9 or level 2 equivalents Desirable (Not Essential) Experience with Azure, Intune, on prem infrastructure. Experience supporting LAN/WAN networks, firewalls (e.g. Fortinet), switches, and VPNs. Experience supporting and configuring AV Conferencing kit e.g. ...