6 of 6 Azure Jobs in Hackney

and 2nd line support tickets using RMM tools Troubleshoot, escalate, and resolve incidents within agreed SLAs and KPIs Monitor networks and provide guidance on security improvements Administer environments in Azure, AWS, and SharePoint Log all customer interactions in the support ticketing system (e.g., AutoTask/Datto) Collaborate with internal teams to provide timely resolutions Maintain strong knowledge of customer … Minimum 3 years' experience in helpdesk or technical support roles At least 2 years' experience using RMM technologies Strong understanding of Microsoft environments: Windows Server OS, Hyper-V, VMware, Azure Active Directory, SharePoint Confident with networking technologies: LAN, WAN, TCP/IP, DNS, DHCP, VPN, VLAN, VOIP Experienced in security audits, firewall management, endpoint security, and infrastructure compliance Familiarity … with SQL/MySQL, SaaS, HaaS, and hybrid cloud environments Azure and/or AWS certification preferred Enthusiastic about learning, adaptable to change, and driven by team success Excellent written and verbal communication skills Degree in a relevant field or equivalent experience Why Join Be part of a growing, award-winning MSP environment Collaborate with a passionate team delivering More ❯

small and complex tasks, and it is used across many different industries. Step 3 - Build a Portfolio Website Project (1 week) Additional Courses AWS Certified Cloud Practitioner Microsoft Certified: Azure Administrator Associate Step 4 - Junior Programmer placement We will work with you to secure your first role as a Junior Programmer. While working as a Junior Programmer, we will More ❯

will now provide additional Study Courses for your continued development and broadening of your skills. Completion of these course is voluntary but recommended. AWS Certified Cloud Practitioner Microsoft Certified: Azure Administrator Associate Step 4 – Entry Level Coding placement We will now work with you to help you secure your first role in a role utilising your new skills in More ❯

will now provide additional Study Courses for your continued development and broadening of your skills. Completion of these course is voluntary but recommended. AWS Certified Cloud Practitioner Microsoft Certified: Azure Administrator Associate Step 4 – Entry Level Coding placement We will now work with you to help you secure your first role in a role utilising your new skills in More ❯

will now provide additional Study Courses for your continued development and broadening of your skills. Completion of these course is voluntary but recommended. AWS Certified Cloud Practitioner Microsoft Certified: Azure Administrator Associate Step 4 – Entry Level Web Adminstrator placement We will now work with you to help you secure your first role in a role utilising your new skills More ❯

support strategic projects, maintain operational excellence, and drive service innovation. The successful candidate will be instrumental in modernising infrastructure, streamlining processes, and enhancing customer experience through cloud technologies (AWS, Azure, Office 365), automation, and proactive support. Key Responsibilities: Design, implement, and support complex IT infrastructure solutions across on-premise and cloud environments Lead the automation of internal processes including … client administration, billing, and ticketing Manage infrastructure upgrades, server migrations, and system optimisation Oversee cloud migration and ongoing management (AWS, Azure, Office 365) Mentor junior team members and support the recruitment and development of technical staff Manage third-party vendors and partners, ensuring value for money and strong service levels Contribute to technical strategy, business continuity, and capacity planning … Ensure systems meet performance, security, and compliance standards Key Skills & Experience: Strong experience in 3rd line technical support and infrastructure leadership Expertise in hybrid and cloud solutions (AWS, Azure), virtualisation, and hosted comms (3CX) Demonstrated success in driving IT transformation, automation, and cost optimisation Confident in vendor negotiation, risk management, and KPI analysis/reporting Skilled in supporting sales More ❯