Service Desk Manager / Service Desk Team Leader
- Hiring Organisation
- Prize Placements
- Location
- Kings Langley, Hertfordshire, United Kingdom
- Employment Type
- Permanent
- Salary
- £55000 - £65000/annum Excellent Benefits / Hybrid
responsibility Strong understanding of IT service management frameworks such as ITIL Experience managing SLAs, KPIs, and reporting metrics Understanding of Windows-based infrastructure (e.g., Azure, ADUC, etc) Experience using workstation deployment tools (e.g., MDT, etc) Excellent troubleshooting and problem-solving skills Strong communication and stakeholder management abilities Experience with ...