1 of 1 Azure Jobs in Marlborough

culture, and regular social events Our client, a leading managed service provider, is hiring a Service Desk Analyst with solid Level 2 support experience across Microsoft 365 and modern Azure cloud technologies . This is a key hands-on role providing high-quality support to a diverse client base while contributing to infrastructure improvement and project delivery. What you … ll do Deliver Level 2 technical support across Microsoft 365 and Azure environments Troubleshoot user and system issues across desktop, network, and cloud platforms Manage escalations, ensuring timely and professional resolution Support hardware and software rollouts, migrations, and upgrades Maintain accurate documentation and follow ITIL-aligned processes Liaise with vendors and internal teams to ensure smooth service delivery You … stable, secure performance across the modern workplace stack. What we’re looking for Proven Level 2 IT support experience (MSP background desirable) Strong understanding of Microsoft 365 administration and Azure AD Knowledge of Windows Server, networking, and virtualisation fundamentals Experience with endpoint management and device security Excellent troubleshooting and communication skills A proactive, customer-focused approach and passion for More ❯