Service Systems Engineer
- Hiring Organisation
- ARM
- Location
- Twickenham, London, St. Margarets and North Twickenham, United Kingdom
- Employment Type
- Permanent
development, project and third-party teams to resolve problems and deliver service improvements. The role covers CAD-related services across both on-premise and Azure cloud application environments . Key responsibilities Provide advanced troubleshooting and support for live CAD systems in mission-critical public safety environments. Investigate and resolve … escalation point for operational issues. Analyse application, infrastructure, database and integration logs to identify root causes and implement permanent fixes. Support Azure cloud application services, including Azure App Services, application hosting, monitoring, configuration and service availability. Support and maintain integrations with telephony, radio, Airwave, GIS, mobilising, messaging ...