2nd Line Support Engineer
- Hiring Organisation
- First Base
- Location
- Stroud, Gloucestershire, United Kingdom
- Employment Type
- Permanent
- Salary
- £35000/annum
Windows and MacOS devices across the business Provide support for iOS devices and mobile technologies Administer and support Microsoft 365 and Microsoft Entra ID (Azure AD) Support file sharing applications and cloud-based technologies Troubleshoot printers, scanners and other peripheral devices Manage incidents, service requests and changes through … Line Support, IT Support or Service Desk role Strong knowledge of Microsoft 365 Experience supporting Windows and MacOS environments Knowledge of Microsoft Entra ID (Azure AD) Experience using IT service desk or ticketing systems Excellent troubleshooting and problem-solving skills Strong communication and customer service skills Ability to manage ...