environment). Strong stakeholder management, communication, and coordination skills. Ability to stay calm under pressure and solve problems proactively. Experience with ITSM tools (e.g., BMC Remedy). Knowledge of ICT and/or mobile network environments To apply for the Incident Assurance Manager please send your CV to (url More ❯
environment). Strong stakeholder management, communication, and coordination skills. Ability to stay calm under pressure and solve problems proactively. Experience with ITSM tools (e.g., BMC Remedy). Knowledge of ICT and/or mobile network environments To apply for the Incident Assurance Manager please send your CV to (url More ❯
expert for ITSM , providing guidance, challenge, and support to the programme team and wider stakeholders. Maintain a strong understanding of the target ITSM architecture (BMC Helix) , and act as a key voice of authority on its design, integration, and implementation implications. Support the programme with prioritisation decisions throughout its … record of shaping, influencing, and executing strategic ITSM initiatives that deliver measurable business value. Strong understanding of ITSM tooling architecture, with specific experience in BMC Helix (or equivalent enterprise ITSM platforms such as ServiceNow), including its capabilities, integration requirements, and deployment at scale. Demonstrated ability to lead and engage More ❯
expert for ITSM , providing guidance, challenge, and support to the programme team and wider stakeholders. Maintain a strong understanding of the target ITSM architecture (BMC Helix) , and act as a key voice of authority on its design, integration, and implementation implications. Support the programme with prioritisation decisions throughout its … record of shaping, influencing, and executing strategic ITSM initiatives that deliver measurable business value. Strong understanding of ITSM tooling architecture, with specific experience in BMC Helix (or equivalent enterprise ITSM platforms such as ServiceNow), including its capabilities, integration requirements, and deployment at scale. Demonstrated ability to lead and engage More ❯
