Service Designer / Business Analyst
- Hiring Organisation
- Connect2Hackney
- Location
- Hackney, London, United Kingdom
- Employment Type
- Temporary
- Salary
- GBP 490 - 500 Daily
operational CX improvements while defining requirements for future enterprise platform rollouts. Deep grounding in Service Design methodologies, GDS principles, and Business Process Re-engineering (BPR). Practical experience in failure demand analysis and process optimisation. Hands-on experience mapping omnichannel customer journeys integrating telephony, web, CRM, and conversational AI/ ...