job notes, install photographs, admin of stock, H&S recordings etc.). Required Qualifications and Experience: Similar Work: Demonstrable experience in a similar role. Working with businesses such as BT, Sky, Virgin Media, or similar would be advantageous. Lone Working: Those familiar with autonomous work yet collaborative when the situation demands. CSCS: A CSCS card holder and comfortable working More ❯
job notes, install photographs, admin of stock, H&S recordings etc.). Required Qualifications and Experience: Similar Work: Demonstrable experience in a similar role. Working with businesses such as BT, Sky, Virgin Media, or similar would be advantageous. Lone Working: Those familiar with autonomous work yet collaborative when the situation demands. CSCS: A CSCS card holder and comfortable working More ❯
Date: 29th Oct 2025 Working Style: Hybrid- 3 days a week in office, 2 days from anywhere Why this job matters As a Technical Service Professional , you'll support BT's Digital Voice and Media Gateway platform-an essential component in replacing traditional PSTN lines with IP-based services. This role involves diagnosing and resolving service issues, collaborating with … with SIP, SDP, and RTP protocols, including call tracing and diagnostics. + Incident Management & Ticketing: Familiarity with jeopardy management, issue tracking, and resolution. + Cloud Communication Platforms: Knowledge of BT's voice platforms, order journeys, and operating models. + Service Management Tools: Experience with platforms like Jira, ServiceNow, or similar for issue tracking. + Automation & Scripting (Bonus): Understanding of … scripting or automation to enhance efficiency. Product Knowledge: Understand the products and services that BT provide and how our customers utilise them. What's in it for you 10% on target bonus BT Pension scheme, minimum 5% Employee contribution, BT contribution 10% Life Assurance Cover Exclusive colleague discounts on our latest and greatest BT broadband packages More ❯
Closing Date: Sunday 19th October 2025 Location(s): Bristol or London Flexible Working The BTgroup operates a 3 together, 2 wherever working model. This means you are required to be at your contractual location 3 days a week with 2 flexible days per week. About EE We're EE. We are the biggest mobile and broadband operator in … up their play with EE Game, helping them work on their terms with EE Work, or even unleashing their kids' learning with EE Learn. We're also part of BTGroup, which we're even bigger than you might think. Millions of people rely on us every day to help them live their lives, power their businesses, and keep … Proficiency in creating visual and verbal artifacts to convey complex service design concepts to diverse audiences. Benefits Annual on target bonus 10% (based on both personal and company performance) BT Pension scheme; minimum 5% employee contribution, BT contribution 10% 25 days annual leave + 8 bank holidays with the option to buy up to one week's work More ❯
