2 of 2 BitLocker Jobs in Yorkshire

processes, including SLA adherence and escalation management. Experience using ServiceNow for ticket ownership, queue management and service delivery. Understanding of security controls including MFA, BitLocker, endpoint security and security incident awareness. Experience managing IT assets, stock control, device lifecycle activities, meeting room technologies and onsite support. Ability to create ...

Active Directory etc Excellent communication and telephone manner to support the following; Call handling and incident logging Incident triage Password resets and account unlocks BitLocker recovery support Basic ticket administration and queue management activities Knowledge of ITIL NPPV3 Service Desk Analyst, £210-220 per day inside IR35 3 months ...