and testing on Telepresence, HDVC, Wifi and Skype. Attending Client's high-level off-site meetings and events. Supporting mobile devices, IOS and Android. Supporting mobile platforms, Mobile Iron, Blackberry UEM Client. Use of support tools, ARS, Bitlocker Recovery, Bomgar, AD, etc. Receiving Goods, maintaining asset management, device builds, deployment and training. Incidents to be maintained and updated within … is raised through tickets/tasks where necessary. Works well individually, Flexible, focused and can enhance working within a team. Experienced with using AD/ARS. Good Knowledge of Blackberry UEM Client and Mobile Iron. Experience with IT security applications, Bit locker, RSA, VPN, Sophos. DESIRABLE SKILLS/QUALIFICATIONS: Proven trouble shooting skills. Ability to confidently provide support with … over the phone. Administering Windows Share/File permissions. Mobile connectivity (E.g. Android/iPhone). Knowledge of tool sets such as SCCM, Bitlocker, ActiveRoles, RSA, Active Directory, RSA, Blackberry UEM Clients etc. Confident break fix knowledge of HP Workstation, Desktops & Laptops. Must be able to deal productively with a high workload with minimal supervision. Great attention to detail. More ❯
develop AI-driven solutions that optimise IT operations and align with strategic business objectives.* Provide expert-level support for on-premise platforms including Exchange 2016, VMware, Active Directory, Mimecast, Blackberry Work, and Enterprise Vault by managing performance, resolving issues efficiently, and implementing improvements where necessary.* Collaborate closely with cross-functional teams across departments to ensure the smooth implementation of … solutions that enhance IT operations or business processes.* Thorough familiarity with managing on-premise infrastructure components such as VMware virtualisation platforms, Active Directory domain services, Mimecast email security gateways, Blackberry Work mobility tools, and Enterprise Vault archiving systems.* Exceptional diagnostic acumen enabling prompt identification and resolution of complex technical issues under time-sensitive conditions whilst maintaining detailed documentation practices. More ❯
maintain senior level relationships across lines of business to gain an understanding of the organization's goals, concerns & priorities. Work as a trusted advisor, proposing value-based solutions utilizing BlackBerry's software & services portfolio to address these goals, concerns & priorities. Partner with extended internal teams to build comprehensive account plans, ensuring long term customer influence & achievement of sales goals. … deliver knowledge transfer activities, support technical product training within your accounts. Interact with the Channel Sales team to allow customers to use the channel partner network. Participate in industry & BlackBerry trade shows, including delivery of seminars to a diverse audience; including end user, corporate influencers and technical architects. You will already be a successful Senior Account Manager and you … and frameworks. An ability to translate and communicate business priorities to support the development and execution of short term & long-term sales success. Scheduled Weekly Hours: 40 About Us BlackBerry (NYSE: BB; TSX: BB) is a trusted security software and services company that provides enterprises and governments with the technology they need to secure the Internet of Things. Headquartered More ❯
