Customer Support Technician
Nottingham, Nottinghamshire, United Kingdom
Ricoh
Change your job, change your workplace, change your future... We are actively building diverse teams and welcome applications from everyone Role: Customer Support Technician Located: Nottingham / Derby Package:Competitive Salary, Pension, Benefits About Ricoh: Ricoh is a global technology business. As a company born in print, we design and manufacture graphic solutions that transform communications. To keep up … lives and organisations to become more productive, sustainable and profitable. Find out more about Ricoh Today What you will be doing Undertake day to day operational work (including server / desktop / laptop / patching / LAN / printer / software) in designated customer sites to meet SLA and KPI requirements, ensuring that all … ISMS, Health & Safety & Quality requirements on customer site to protect the data, quality of work and safety and well-being of all employees. Escalate to the Service Delivery Manager / Service Operations Manager any issues with the services Ricoh provide that will not meet the respective service / project delivery targets. Completes any other relevant duties applicable to More ❯
Employment Type: Permanent
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